General ISO resources for business case development and stakeholder engagement

1. How to use ISO 9001

2. Quality management principles

3. ISO 9001- What does it mean in the supply chain

4. Expected outcomes for accredited certification such as 9001 and 14001

Business case and roadmap to certification

Typically, our roadmaps to achieve certification are designed in four phases around the following activities and outcomes: 1) Scoping & mobilisation 2) Awareness & knowledge transfer 3) Workshops & implementation 4) third-party assessment & certification. At this stage, to keep things simple, we can illustrate the above in a concise one-page document.

Accredited certification body cost comparison tool

This tool will help will you compare, forecast and budget for stage 1 and 2 audits along with the first three-year certification cycle costs.

Gap analysis and reporting tool

This is an extract of the gap analysis tool we would use to support you with your implementation, is also acts as a reporting tool and is designed to be adapted for supporting other elements of the implementation. 

Project plan (process approach)

This forms part of our comprehensive project controls, essentially a Gantt chart using the best practice: risk-based thinking, plan-do check-act and the process approach.

Management system roles and responsibilities matrix

This type of matrix will help with your resource and capacity planning needed to implement and maintain your management system once certified, along with deciding what support you need from an ISO Lead Auditor, if applicable. 

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Note: the above are documents and extract examples from the tools and techniques we typically use to support our clients. We are constantly developing our media-rich resources which, as a client, you have full access to.

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Retained services

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Existing clients have access to the following resources which are regularly updated and comprehensively supported with interpretation and advise.

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The purpose of having documented information for an organization includes:

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• communication of information;

• evidence of achieving results or activities performed;

• knowledge sharing;

• knowledge preservation;

• describing the quality management system of the organization

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Source ISO 10013

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Terms and definitions

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Guidance on documented documented information

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Statutory and regulatory requirements (Legal registers)

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Integrated management systems (IMS) plan

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IMS plan (Index only)

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Context of the organisation

 

Clause 4.1  

Clause 4.2

Clause 4.3

Clause 4.4

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Process mapping

Process map template

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Procedure (how to guide)

Process and procedure template